FAQs

Pooch Safety

Wren & Rye BowDangles are a fashion accessory and should only be worn under supervision like all dog accessories. If an item becomes damaged please remove.

And please remember no dog accessory or toy is indestructible. 

How do I care for Wren & Rye fashion items?

Soft Accessories (Bow Ties, Bandanas etc.)

Spot clean your lovely handmade dog accessory to keep it in tip-top condition. Please do not use any harsh chemicals or tumble dry.

Fleece Accessories (Scarves, Snoods, Blankets etc.)

Spot clean or gently hand wash your lovely handmade dog accessory to keep it in tip-top condition.

Has your pooch got their scarf or snood EXTREMELY dirty? It happens haha... Machine wash on cool and dry flat.

Please do not use any harsh chemicals, dry-clean or tumble dry.

This fashion accessory should only be worn under supervision.

Leads & Collars 

To keep your Wren & Rye dog collar and lead in tip-top condition we recommend spot cleaning with a cloth and warm water.

I understand dog walks can get muddy, in these circumstances I recommend you hand-wash your dog collar or lead in warm soapy water and hang it to dry.

Do not use any harsh chemicals or tumble dry.

BowDangles (Pawbles, DinkyDangles etc.)

These beauts are wipe-clean. You can either remove from your dog’s collar and rinse under the tap with mild soap, or simply hose down when washing your dog.
Please don’t use harsh chemicals or use anything abrasive as this could damage the surface's shine.

Who makes the Wren & Rye pieces?

All Wren & Rye items are lovingly handmade in the UK. Read more about us on the Our Story page.

Wren & Rye and the environment

We pride ourselves on supporting other UK business by sourcing our fabrics and supplies from UK suppliers. Keeping design, manufacture and sale as close together as possible extremely reduces our carbon footprint.

We also try to be as eco-friendly as possible with our packaging, by using more often than not recycled packaging and recyclable, re-usable and biodegradable products where at all possible. We are also constantly on the look out for even more ethical options.

Can my item(s) be gift wrapped?

Our gift wrapping service is launching very soon, in time for the festive season.
And what’s even more exciting is that the gift wrapping will be RE-USABLE - what’s not to love? There will be a small charge for this service.

Can I add a gift note to my order?

Absolutely you CAN! We can add a handwritten note to any order FREE of charge. 
We can also send the item direct to the recipient.

Simply leave us a note at checkout with what you would like writing on your gift note and enter the recipients address as the shipping address.

Do you offer a Bespoke service?

We do! Maybe you are after something special for your big day? A wedding BowDangle or bridal bandana perhaps?

Just drop us an email with what you had in mind and we will do our best to make your dream become a reality.

There will be a longer than normal turnaround time for any bespoke piece.

What sizes are available?

We have variety of sizes available and each of our product pages come with a detailed size guide so you can get the perfect measurement for your pooch. Need any more help? Or a your pooch's size isn’t available?

Just drop us an email or DM on Instagram and we will see what we can do to help!

My dog is rough and tumble, what would you recommend?

Our BowDangles are piece great for all - big and small, dainty or rough and tumble. We have created a wipe clean, durable fashion piece for your four legged-friends. They simply add on to their collar or harness/halter and add a pop of colour to your daily walk.

We would love to stock your BowDangles, how do we find out more?

We love our stockists and take so much pride in seeing our products being sold around the country. And we would absolutely love you to be one too.

Simply head over to our Wholesale page to find out more!

Want to collaborate with Wren & Rye?

Great! Whether you are another small business, blogger or creative, please don't hesitate to get in touch and we can discuss your idea!

Do Wren & Rye have brand reps? And if so how does my pooch become one?

We will be putting adverts for these out on instagram and in our newsletters, so the best way to keep up to date with this is to follow us on instagram or sign up to our newsletter.